FAQ:
  1. What is the material used in your kids’ clothing?
Our kids’ clothing is made of high-quality knitwear fabric, which is soft, comfortable, and perfect for children’s sensitive skin.
  1. Are your products suitable for newborns?
Yes, our clothing is designed to cater to newborns as well as older children. We have a wide range of sizes available to accommodate all age groups.
  1. Do you offer clothing for both boys and girls?
Absolutely! We have a diverse collection of clothing for both boys and girls, ranging from trendy tops and bottoms to adorable dresses and rompers.
  1. What sizes are available for your kids’ clothing?
We offer a comprehensive range of sizes, starting from newborn to different age groups, including toddlers, preschoolers, and older kids.
  1. Are your products made of high-quality knitwear fabric?
Yes, we take pride in using premium knitwear fabric for our products. It ensures durability, comfort, and a great fit for your little ones.
  1. Do you offer customization options for the clothing?
Currently, we do not offer customization options. However, our diverse range of designs and styles caters to various preferences and tastes.
  1. How can I determine the right size for my child?
We provide a detailed size chart on our website that will help you determine the appropriate size based on your child’s age, height, and weight.
  1. What is the recommended care instructions for your clothing?
To ensure the longevity of our clothing, we recommend following the care instructions provided with each product. Generally, machine wash with gentle detergent and tumble dry on low heat is suitable for our knitwear clothing.
  1. Can I return or exchange the clothing if it doesn’t fit?
Yes, we have a hassle-free return and exchange policy. If the clothing doesn’t fit or meet your expectations, you can initiate a return or exchange within a specified period. Please refer to our Returns and Exchange Policy for detailed information.
  1. Do you ship your products across India?
Yes, we offer PAN India shipping. We deliver our products to almost all locations within India.
  1. How long does it take to receive my order?
The delivery time may vary depending on your location. Typically, you can expect to receive your order within 7 business days. Please note that these are estimated delivery times, and actual delivery may vary.
  1. What are the shipping charges for deliveries within India?
Shipping charges are calculated based on the weight, dimensions, and delivery location of your order. The applicable shipping charges will be displayed during the checkout process.
  1. Do you offer free shipping on certain orders?
Yes, we occasionally offer free shipping on select orders. Keep an eye out for promotional offers on our website or subscribe to our newsletter for updates on free shipping promotions.
  1. Can I track the status of my shipment?
Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or the courier partner’s website.
  1. What payment methods do you accept?
We accept various payment methods, including credit/debit cards and UPI. You can choose the preferred payment method during the checkout process.
  1. Are the colors of the clothing true to the images on the website?
We strive to depict the colors of our clothing as accurately as possible on our website. However, please note that slight variations may occur due to different monitor settings and lighting conditions.
  1. Can I find matching outfits for siblings?
Yes, we offer matching outfits for siblings in our collection. You can explore our range of coordinated sets and outfits designed in multiple sizes to be fit enough for younger & elder siblings.
  1. Do you offer any discounts or promotions?
We frequently run promotional offers and discounts. Keep an eye on our website or subscribe to our newsletter to stay updated on the latest offers and promotions.
  1. Are your products ethically sourced and produced?
We are committed to ethical practices and ensure that our products are sourced and produced in compliance with ethical standards. We prioritize fair trade and safe working conditions for all our manufacturing partners.
  1. How can I contact your customer support team for further assistance?
For any further assistance or inquiries, you can reach our customer support team through email, phone, or the contact form on our website. Our dedicated team will be happy to assist you and address your concerns.
Remember to adapt these answers to align with your specific brand and policies.